Our mission is to support and empower you inside and outside of your container farm.
Aside from technical support, we also offer on-boarding, training, continued education, and a community platform to ensure you are not just working with Freight Farms, but that you are becoming a Freight Farmer.
Client Services by the Numbers
Learn all about Client Services in our webinar, recorded February 14th, 2018.
Get the webinar highlights in our blog: Anyone Can Farm, Here's How!
As soon as you purchase a farm, our team will work with you to get started as quickly and smoothly as possible! Our team will assist you with site approval, customer discovery, farm delivery logistics, and launch activities.
We make sure your site is ready for a container farm!
We get you fully trained so you're ready to operate your farm.
We take care of all delivery logistics! Get your farm within 6-8 weeks of purchase.
Our training programs will make you into a hydroponic farmer ready to grow in a vertical container farm, regardless of your previous farming experience! We offer two training options to give you flexibility.
farmhand® Academy is an interactive online training course that takes farmers through the entire training process with helpful articles and videos. Check-points and quizzes ensure a smooth learning process.
Farm Camp at Freight Farms Headquarters in Boston provides future farmers the added benefits of hands-on experience inside the farm and the opportunity to meet other Freight Farmers on the same journey.
Some snaps from our previous Farm Camp sessions
We provide you with comprehensive hardware and software support. By helping you troubleshoot using the farmhand® app, our knowledgeable team can get your issues resolved quickly to keep you operating! Outside of regular support, we’ll be periodically reaching out to help you on your freight farming journey and celebrate growing milestones.
Read more about how Freight Farms helps you solve problems to get you back to farming in no time.
As a Freight Farmer, you have access to several resources designed to make you more successful!
Our knowledge base has hundreds of articles about the best practices for container farming, food safety, operations, business development, and more! Our regularly-updated content is available 24/7 on the farmhand® mobile app or web browser.
Connect with the Client Services team and other operators all over the world in an exclusive community forum! This online community allows you to connect with farmers to ask questions, share information, showcase your progress, and celebrate accomplishments. Tap into the collective knowledge of hundreds of fellow Freight Farmers!
Our farmers have access to the Freight Farms Marketing team for their business and marketing needs. We can provide consulting and design services, as well as promote you to our wide social media audience.