So I Bought a Container Farm... Now What?
A Look at Your After-Purchase Journey
As soon as you decide to purchase your container farm, you will be introduced to the Client Services team! The team has several years of experience and have successfully launched hundreds of farms globally: All this collective expertise will now be just a phone call (or email) away!
Not only is the team great at offering hardware and software support, but they work proactively to make sure you have everything you need to start farming as quickly and easily as possible. Below, we've outlined the key steps that will help you launch your farm smoothly and set you up for success. Plus, learn all about the Client Services team from its Director, Dave Harris in a short 30-minute interview.
The six steps to get you farming!
Meet the Team
The Client Services team will be with you every step of the way, from delivery to launch and beyond! They’ve also compiled the Freight Farming Knowledge Base, complete with all the information you could ever need. Gain access to this information by setting up your farmhand® account!
Prepare Your Site
All your farm site needs is a 50’ x 10’ leveled plot of land with access to water and electricity. Additionally, some farmers will need to get zoning approval from their municipality. Once you have your site ready, we’ll give you the final go-ahead!
Finalize Your Business Plan
Meet new potential customers, or start finalizing existing deals. Approach people who work in the food business–restaurants, wholesalers, retailers–or people interested in CSA programs. We can provide you with tons of materials to educate customers about your produce to get them excited about container farming and year-round greens.
Read our Site Preparation and Delivery Guide.
Get Trained
Learn everything you need to know about container farming with our Certified Farmer Training Program! Attend a 2-day seminar in Boston, have the team come to you, or learn online. Regardless which method you pick, you’ll come away ready to start growing.
Schedule Delivery
The Client Services team will coordinate all the logistics to make delivery as smooth as possible. Just tell us which day works best for you! We recommend choosing a date within 30 days of completing your training (so all the information is still fresh in your mind.)
Launch Your Farm
Plug in, unpack, and get growing! Let us know once you’re all set up so we can introduce you to the Freight Farms community. Plus, if you want help getting the farm launched, the team can be deployed to your location.
The support doesn’t end there…
Our main priority is your success as a Freight Farmer. We’re here to help you grow strong after you launch. This dedication goes beyond simple technical support: the team believes in nurturing your project with regular check-ins, shared tips for optimizing plant production, opportunities for continued education, and much more.
Additional services to keep you growing
On-Demand Technical Support: We are available via phone and email to answer your questions and help troubleshoot solutions. You can reach out to us at any time!
Data Analysis & Optimization: During our Certified Training Program, we give you all the basics to operate a successful farm. However, after a few months, many farmers are ready for the next level! Our team works with you to analyze your farmhand® environment and yield data to propose simple optimizations that will create even better results.
Regular Check-ins: Every farmer is an important part of Freight Farms, so we want to know what’s going on with you. We’ll check in regularly around important milestones–like farm launch and first harvest–and periodically as you get into the growing rhythm to make sure everything is running smoothly.
On-site Support Visit: If you’d rather have us help you in person, Freight Farms offers one-off, bi-annual, and annual visits to run a full diagnostic on your farm, perform routine maintenance, bring supplies, and help you troubleshoot.
Suite of Digital Services: Freight Farms has created a wealth of knowledge that is available on-demand. Use the Freight Farms Knowledge Base to helpful technical articles, connect with fellow farmers in our Farmer Forum to share your successes, and restock your farm supplies using farmhand® Shop.
Learn even more about the Client Services Team at Freight Farms with a detailed overview from team members Dave Harris and Sam Grant.
